Privacy Policy

TrueNorth Ecomm Group ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, interact with our brands, or engage with our services. By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.

We may collect the following types of information: • Personal Information: Name, email address, phone number, mailing address, and other contact details you provide when applying for roles, subscribing to updates, or contacting us. • Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, time spent, and referring URLs. • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience and analyze site usage. • Employment Information: When you apply for positions with us, we collect resumes, cover letters, and professional background information.

We use your information for the following purposes: • To operate and maintain our website and services • To process and evaluate job applications • To communicate with you about opportunities, updates, and inquiries • To analyze and improve our website performance and user experience • To comply with legal obligations and protect our legal rights • To detect and prevent fraud, security incidents, or other harmful activities

We do not sell your personal information. We may share your information in the following circumstances: • Service Providers: With trusted third-party vendors who help us operate our website and business (e.g., hosting providers, analytics services, email platforms). • Legal Compliance: When required by law, regulation, legal process, or governmental request. • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. • With Your Consent: When you explicitly authorize us to share your information.

We use cookies and similar tracking technologies to: • Remember your preferences and settings • Understand how visitors use our website • Improve website functionality and performance • Deliver relevant content and communications You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

Depending on your location, you may have the following rights regarding your personal information: • Access: Request a copy of the personal information we hold about you • Correction: Request that we correct inaccurate or incomplete information • Deletion: Request that we delete your personal information • Restriction: Request that we limit how we use your information • Objection: Object to our processing of your information • Portability: Request that we transfer your information to another organization To exercise these rights, please contact us using the information provided below.

TrueNorth Ecomm Group operates in multiple countries. Your personal information may be transferred to and processed in countries other than your country of residence, including Canada and the United States. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete that information.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: TrueNorth Ecomm Group Email: privacy@truenorth.group Address: Toronto, Ontario, Canada